Job Description
Salt have partnered with a major financial institution to find them a Senior UX Researcher to join their growing team. They're looking for someone to bring leadership skills and sharp mixed-methods UX research knowledge, managing more junior team members as well as conducting high-profile research projects.
This is an exceptional opportunity to join a well-respected institution undergoing large-scale digital change.
Alongside management, you'll be conducting discovery, generative, formative and evaluative qual and quant research, addressing design challenges for a variety of new and existing products. You'll be conducting usability tests, depth interviews, ethnographic observations, survey design, and co-creation workshops.
So, what are they looking for?
* 5+ years of experience as a UX Researcher, ideally in Financial Services, Banking, or any other heavily regulated industry.
* Knowledge of Consumer Duty guidelines and Accessibility Best Practice Principles.
* Experience in both qualitative and quantitative research methodologies
* Familiarity with UserZoom & Figjam or equivalent tools.
* Proven experience leading and running research studies and programmes involving other researchers.
This is a full-time, permanent, hybrid role, with only 2 days per month of required...