Product Specialist - AI Training & Coaching
Salary: £30,000 - £35,000 | Remote (UK-based) | 6-Month Contract | Potential to go permanent
Sector: SaaS | AI | Learning & Development | Fintech/LMS
Are you a tech-savvy sales enthusiast with a passion for customer success and learning & development? Do you thrive at the intersection of innovation, service, and growth? If so, this is your opportunity to join a pioneering force in the AI-powered training and coaching space.
About the Role
My client's is a trailblazer in the AI coaching and training sector, who has consistently led the market with cutting-edge solutions that are transforming how businesses learn, grow, and perform. As they continue to scale in a booming sector, they're developing a new breed of Product Specialists who blend technical expertise with commercial drive.
This is a 6-month contract role (with the potential to go permanent) ideal for someone who loves sales, understands SaaS, and has first-line technical support experience ideally within the LMS SaaS or Fintech sectors. You'll be the vital link between Sales and Product, delivering compelling demos, resolving technical queries, and ensuring customers unlock the full value of the product.
What You'll Do
* Deliver tailored, high-impact product demonstrations that win hearts and deals.
* Provide first-line technical support, resolving issues and guiding clients with confidence.
* Collaborate cross-functionally with Sales, Product, and Implementation teams.
* Champion customer success through on-boarding, training, and strategic guidance.
* Act as a product evangelist (internally and externally), driving awareness and adoption.
* Gather customer insights to inform product development and continuous improvement.
What You'll Bring
* Proven experience in technical pre-sales, sales engineering, or customer success.
* Strong communication skills with a proven ability to simplify complex tech for non-technical audiences.
* Familiarity with web-based technologies and SaaS platforms.
* A proactive, customer-first mindset with excellent problem-solving skills.
* Experience in LMS or Fintech environments is essential.
* Passion for learning, development, and delivering exceptional service.
* A passion and desire to grow and develop
Diversity, Equity & Inclusion
My client is deeply committed to creating an inclusive, equitable, and diverse workplace. Their EDI policy ensures every team member feels valued, respected, and empowered to thrive.
Why Join?
* Be part of a fast-growing company at the forefront of AI innovation.
* Work remotely with flexibility and autonomy.
* Make a real impact on customer success and product evolution.
* Grow your career in a supportive, forward-thinking environment.
* Gain valuable experience in a high-growth sector during a dynamic 6-month engagement, with the opportunity to go permanent
Ready to shape the future of AI-powered learning and development?
Apply now and become a key player in a team that's redefining how businesses learn and perform.