Overview
Research Manager - (Food, drink and personal care)
Reporting to an Associate Research Director or a Research Director, a Research Manager is the primary contact for client communication before/during/after projects and owns and delivers full research projects.
Responsibilities
1. Client Management: Direct contact for communication before, during and after projects; may be a Key Account Manager (KAM) for 1 or a few clients.
2. Project Management: Autonomous management, implementation and coordination of complex research projects; taking client briefs and writing study proposals; propose appropriate methodologies and research approaches; prepare estimates for ad hoc studies; contribute in negotiating contracts, or specifications; ensure projects meet objectives, delivered on time and within budget; ensure project work meets agreed quality standards; report writing with storytelling; presentation of results with recommendations; moderation of some expert panel sessions; responsible for panel performance; ensuring ongoing activities adhere to the company's strategic guidelines.
3. Revenue: Share feedback with managers on client needs & potential revenue risks.
4. People: Close collaboration with Data Solutions Hub; work closely with sensory and research teams and the fieldwork team.
Qualifications
* Minimum 3 years of industry experience in market research and/or sensory research
* Knowledge of food and/or personal care / OTC pharma products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics
* Excellent written and oral communication skills in English
* Proficiency in MS Office: Word, Excel, PowerPoint, etc
* Rigorous, responsive and proactive
* Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines
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