To act as part of a Healthcare Security Team that delivers patient and staff safety support, car park customer services, crime prevention patrols and Facilities support services.
Main duties of the job
* To carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
* To respond to all patient and staff safety incidents.
* CCTV operation and monitoring including the processing of data requested by the Police for client approval.
* To provide an on-site and off-site alarm response service.
* The support and management of clinically related challenging behaviour.
* To complete comprehensive incident reports and associated assignment documentation.
* To liaise with Police as required for incident management.
* To provide escort duties if and when required.
* To provide general assistance to all staff, visitors and patients.
* The operation of all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
* Report building defects to ensure remedial action is taken
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Job responsibilities
Develop and maintain a good rapport with Service Users - Nursing/Clinical Staff, Patients and Relatives being polite and courteous at all times.
Ability to work individually and as part of the wider team.
Maintain confidentiality at all times
Attend staff meetings and communication briefs as required
Person Specification
Lincensing and certification
* SIA Badge
Experience
* Experience in Security
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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