Overview
Join to apply for the Veterinary Receptionist role at Vet Record Careers. Are you looking to take first steps in a veterinary practice or gain experience in a new environment? We are looking for a full-time receptionist to complement our team at Wood Street Veterinary Group. The role is primarily based at Barnet Hospital but may involve working across all 5 branches in Barnet, Cockfosters, Enfield, Holders Hill and Radlett, providing variety and collaboration with our teams.
Responsibilities
* Be the first point of contact for clients, ensuring a warm welcome and professional service.
* Greet clients and their pets with a friendly demeanor; manage appointments by scheduling, confirming, and coordinating visits.
* Answer phone calls, respond to emails, and handle administrative tasks and paperwork.
* Maintain accurate client and patient records and provide clear updates to clients regarding care and treatment plans.
* Support the veterinary team by ensuring smooth communication and coordination of services.
What We're Looking For / Qualifications
* Excellent verbal and written communication skills and strong organizational abilities with keen attention to detail.
* Ability to multitask and prioritise effectively in a busy environment.
* Proficiency in using veterinary software systems for scheduling and record-keeping.
* Knowledge of basic laboratory procedures and veterinary terminology is preferred; full training will be provided for the right candidate.
Working Pattern
This is a full-time position, working 40 hours per week. The hours of work are between 8 am – 9 pm with a 1:3 rota for Saturdays.
Why join us?
We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do.
Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – discounts and cashback with retailers
* Pension scheme
* Discounted staff pet care
About Us
Wood Street Veterinary Hospital has been dedicated to providing exceptional care for pets and their families for over 50 years. We are a fully accredited small animal hospital offering a wide range of services to meet the health and wellbeing needs of pets. Our team is committed to delivering the highest standard of veterinary care in a welcoming and compassionate environment.
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