Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok) Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. After nearly 50 years, Calvin Klein continues to be a cultural catalyst across the globe by embracing tension, sparking ideas and creating unforeseen realities. We believe in a culture that provokes discovery and brave thinking. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Founded in 1968 by Calvin Klein and his business partner Barry Schwartz, we have built our reputation as a leader in American fashion through our clean aesthetic and innovative designs. Global retail sales of Calvin Klein brand products exceeded $8billion in 2015 and were distributed in [over] 110 countries. Calvin Klein employs over 10,000 associates globally. We were acquired by PVH Corp. in 2003.
The Role
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands.
Responsibilities
* Ensuring high levels of customer satisfaction through excellent service.
* Act as the first point of contact for authorising discounts and resolving customer queries.
* Serve as a brand ambassador, demonstrating in‑depth product knowledge.
* Build and maintain professional relationships with customers.
* Assist with outfit building and make further product recommendations.
* Assess customers’ needs and provide assistance and information on product features.
* Drive store KPIs and suggest ways to improve.
* Ensure shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.
Qualifications
* Previous track record within hospitality or retail.
* Effective communication skills with the ability to build relationships easily.
* Team player who recognises and celebrates the contributions and achievements of others.
* Adaptable to change, able to work quickly and with pace.
* Energetic and authentic, showing a clear presence on the shop floor.
* Approaches all issues with a ‘can do’ attitude and acts with initiative to find in‑store solutions.
Benefits
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents. We are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work.
Equal Opportunity Employer
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
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