Job Description Summary Become part of a winning team and help to deliver the Green Energy transition. Customer service intern provides software support for our Transformer Monitoring and Diagnostics Software product. Job Description Role: This is an exciting opportunity to join the Monitoring and Diagnostics team, based in Lisburn, Northern Ireland. Our mission is to develop state of the art monitoring technologies, generally deployed in an Electrical Substation, allowing a customer to understand and optimize the operating condition of their Electrical Power Transformers, circuit breakers and other substation assets. During this 1-year internship, you will work among a talented and motivated Product Support team, applying transformer monitoring technologies such as On-line Dissolved Gas Measurement, Bushing Measurement, Circuit-Breaker Monitoring amongst others. Gain experience working with the support team by participating in finding solutions to customer queries. Participate in the production of Software application “How To” multi-media releases. Responsibilities: Assist with questions and provide information to remote staff. Reviewing mapping data accuracy. Searching support cases to understand potential gaps and opportunities we may have responding to issues. Documenting and testing new software applications. Essential Studying in pursuit of a degree in Computer Science, Software Engineering or related subjects. Excellent English language communication skills, verbal and written. Self-motivated and results-oriented. Ability to interact with cross-functional teams. Good problem-solving abilities. Ability to work in a fast-paced environment. Ability to present complex data clearly with meaningful conclusions. Willingness to learn new technologies and techniques. Desired Experience with various programming languages such as VBA, Java, HTML, Powershell. Knowledge of Power Transformer theory. Analytical and organisational skills. Second language. At GE Vernova - Grid Automation, you will have the opportunity to work on cutting-edge projects that shape the future of energy. We offer a collaborative environment where your expertise will be valued, and your contributions will make a tangible impact. Join us and be part of a team that is driving innovation and excellence in control systems. About GE Grid Solutions: At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector. Why we come to work: At GE Vernova, our engineers are always up for the challenge - and we’re always driven to find the best solution. Our projects are unique and interesting, and you’ll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you’ll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the http://www.ukba.homeoffice.gov.uk/visas-immigration/working - UK Border Agency website. Additional Information Relocation Assistance Provided: No