The Role
We currently have an exciting opportunity for an Ecommerce Channel Assistant to join our Ecommerce team. This role will be assisting our Ecommerce Channel Manager with a variety of administrative duties to onboard products and optimise the trading of our online retail partners. Although this role is administrative based, it would be a great opportunity to learn more about Superdry product, Ecommerce and how we make merchandising decisions for our online channel retailers.
This role will suit someone who is interested in fashion retail and who is driven, proactive and has a can do attitude. This role will involve supporting on several marketplaces and projects at any one time, therefore the successful candidate will be able to multitask, prioritise and work well in a busy environment.
You Will
1. Facilitate the introduction of new season products into our online retail partners portfolio. This will include uploading data and images of the relevant product
2. Highlight and resolve any errors which prevent a product from launching, collaborating with our Product Content team & onboarding partner to resolve
3. Find and rename imagery to meet the requirements of Partners
4. Coordinate with our photo studio team to ensure we have all required imagery to upload
5. Prepare data sheets with relevant product information, including price and description
6. Report the daily and weekly KPI’s, including the number of products we have with each of our online retailers and the sales revenue achieved
7. Manage orders- ensuring that all orders are updated correctly with the relevant tracking information
8. Ensure our brand is well represented on the partner site, updating brand stores and assets accordingly
9. Build a strong relationship with the Online Partner & attend regular calls with them
10. Understand the partner logistics requirements and work closely with the logistics team to ensure SLA’s are met
11. Continuously review our partner sites to look for trading opportunities and ensure the very best representation of the brand
You Are
12. Adept with different IT systems and software; experienced in Microsoft Excel
13. Passionate about fashion retail and want to work in Ecommerce
14. Extremely organised and able to prioritise workload effectively
15. Proactive, collaborative and detail oriented with strong communication skills
16. Comfortable working in a fast paced environment, react well to change
17. Comfortable with numbers and managing a lot of data
Working for Superdry has never been so rewarding…
18. 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme
19. An additional day off to celebrate your Birthday
20. Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave
21. Company Pension scheme
22. All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary
23. A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online
24. Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock
25. A health cash plan is open to all employees.
26. Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance
27. Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff.
28. A range of learning and development materials to help you in your career and grow with us
29. We like to give back, so we allow our employees time off for volunteering work
30. A global employee assistance plan in place that you can access anytime you want - it’s free and confidential
31. You’ll also have access to a Cycle To Work Scheme
32. A range of local discounts with businesses across Gloucestershire
At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work.
We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential.
We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.