Role Overview
Maintain and repair heating systems in client properties. Ensure heating and hot water systems operate efficiently and safely, completing repairs in a timely manner to ensure customer satisfaction.
Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region
* Ensure high levels of customer care when dealing with clients and tenants to meet the required quality standards
* Communicate updates and progress of work, completing the required paperwork electronically and manually
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work
* Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements
Ideal Candidate
The ideal candidate will be a self‑motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You will work across a variety of environments and must be comfortable adapting to different settings and client needs.
Qualifications
* Valid domestic and/or commercial gas qualifications. Minimum: CCN1, CENWAT, HTR1, CKR1 (essential)
* Valid UK driving licence (essential)
* Previous practical experience in gas maintenance within a domestic capacity
* Solid understanding of gas safety regulations and industry standards
* Strong problem‑solving skills and the ability to work independently
* Professional and friendly attitude with the ability to forge strong relationships with both clients and tenants
Benefits
* £36,046.40 + OTE per annum
* Company vehicle and fuel card supplied
* Uniform, PPE & mobile device supplied
* Contributory pension scheme
* Life assurance
* 20 days + Bank holidays (service based increasing holiday scheme)
* Enhanced maternity, paternity, adoption leave and other family‑friendly policies
* Sureserve Benefits Hub, accessing over 1000 retail discounts
* Virtual GP service, available for employees and immediate family
* Employee Assistance Programme (EAP)
* Bike2Work Scheme
* EV Car Scheme
* Employee engagement events and "Employee Voice" programmes
* Strong opportunities for career growth and development
* "Sureserve Legends" – celebrating the fantastic ways in which our employees live our values
#J-18808-Ljbffr