1. Immediate Start Available
2. Excellent Benefits Package
About Our Client
The company is a reputable organisation within the financial services industry. It operates as a medium-sized team, providing valuable support and solutions to its clients.
Job Description
3. Provide timely and professional responses to customer inquiries via phone and email.
4. Assist customers with account-related queries and transactions.
5. Maintain accurate customer records and documentation.
6. Assist with complaints efficiently while adhering to company policies.
7. Collaborate with internal teams to ensure a seamless customer experience.
8. Offer guidance on financial products and services when required.
9. Monitor and follow up on customer requests to ensure satisfaction.
10. Stay updated on company policies and industry regulations.
The Successful Applicant
A successful administrator should have:
11. Previous experience as a administrator preferably within financial services.
12. Strong communication and problem-solving skills.
13. Attention to detail and the ability to multitask effectively.
14. Basic understanding of financial products and services.
15. Proficiency in using customer relationship management (CRM) systems.
16. Ability to work well in a team and independently.
17. A positive attitude and commitment to delivering excellent customer service.
What's on Offer
18. Excellent benefits package
19. Temporary to permanent role based in Bromley with potential for career growth.
20. Supportive and professional work environment.
If you're ready to take the next step in your career as a Customer Services Advisor in Bromley, we encourage you to apply today!