Operations Administrator (12-Month Fixed Term Contract) £25,000 Bonus & Excellent Benefits Chester Flexible Working Patterns Join a global company with a modern Chester office as an Operations Administrator, supporting day-to-day logistics, returns, and order processing. This role is ideal for someone who’s detail-driven, proactive, and thrives in a fast-paced environment. What’s on Offer * £25,000 company bonus scheme * 26 days holiday bank holidays * Pension, life assurance & free onsite parking * Flexible working (4-day option after training) * Modern facilities & supportive team culture Key Responsibilities * Handle returned products and process repairs, credits, and replacements * Manage custom and local order processing and dispatch * Maintain accurate CRM data and case management records * Identify and escalate quality issues in line with QMS standards * Support continuous improvement across operations About You * 2 years’ sales administration or import/export experience * Excellent attention to detail & accuracy * Strong multitasking and problem-solving skills * Confident working across multiple systems and screens * Positive attitude with a drive for improvement * Desirable: Salesforce experience, B2B exposure, or experience handling dangerous goods