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Quality matron

Stockport
Pennine Care NHS Foundation Trust
Matron
Posted: 9 February
Offer description

Job overview

The inpatient units are designed to meet the holistic needs of service users/patients and carers, in a working environment conducive to staff development and wellbeing. Matrons will provide a visible, accessible, and authoritative presence on wards, to whom patients and their families can turn for assistance, advice, and support. Alongside demonstrating a passion for driving up clinical and professional standards
matrons will be responsible for role modelling the trust values.
The post holder will work in collaboration with the clinical, operational, and quality workforce to support the delivery of the inpatient service model, providing leadership to professional and direct care staff in implementing quality standards, leading on quality improvement, and amplifying the voice of the service user and carer throughout service design, planning and delivery. This will be achieved in line with the ten key responsibilities of the role, as set out by NHS England and NHS Improvement.


Main duties of the job

To provide professional nurse leadership and leadership to other clinical staff to ensure the delivery of safe, high quality, effective and compassionate patient services within the area of responsibility.
• To demonstrate through personal behaviours, the core values of the Trust, ensuring a professional appearance and maintaining professional standards.
• Communicate wide ranging, highly time sensitive and complex information to a broad range of internal and external audiences.
• To act as an expert resource, providing advice on complex nursing issues in relation to clinical interventions, policies and protocols, service delivery and service development.
• Accountable for monitoring standards of nursing practice by working regularly in clinical areas alongside staff providing patient care, ensuring care is provided to a high standard in line with policies and procedures. Responding effectively to any failings and monitoring corrective action with ward managers and heads of quality.
• To take a lead in developing the role of nurses throughout areas of
responsibility, acting as a role model and an ambassador for the profession.
• To ensure that appropriate resources are in place to support the delivery of high-quality services within areas of responsibility.
• To ensure a regular physical presence in all areas of responsibility to provide visible leadership.




Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel


Detailed job description and main responsibilities

Use monitoring systems, data, and processes to provide assurance of patient safety and quality of care across area of responsibility.
• Analysing complex information and providing detailed reports for the network director of quality, nursing, and AHP and/or head of nursing
• Audit and monitor practice to maintain care quality, using methods that provide real time feedback ensuring results are acted upon within their areas of responsibility.
• Responsible for the review of efficiency and effectiveness of nursing models and implement new care models to maximise workforce utilisation and patient outcomes.
• Support the implementation and ongoing application of the patient safety incident response framework.
• Ensure environmental cleanliness and infection prevention and control compliance is maintained locally and approached as a collective
responsibility.
• Ensure safeguarding covers all people by embedding all safeguarding
legislation, policies, and procedures within area of responsibility.
• Providing professional support in maintaining mental health law and mental capacity act processes.
• Lead on investigations and complaints, applying duty of candour where applicable.
• To appropriately identify and escalate actual and potential risks, ensuring that remedial action is taken promptly where unacceptable risks are identified.


Person specification


Education/Qualifications


Essential criteria

* First level nurse (mental health, learning disability, children, or adult)
* Current statement of NMC registration
* MSc and/ or equivalent clinical experience
* Evidence of recent post registration continuing professional development in the relevant field
* Completion or willingness to undertake the matron developmental framework assessment


Desirable criteria

* A leadership/ management qualification
* Teaching qualification
* Quality improvement training
* Investigation training
* MHOST training


Experience


Essential criteria

* Demonstrable experience of caring for people with a mental illness, learning disability and/or autism within inpatient services
* Significant leadership experience at band 7 level or above.
* Evidence of actively working as part of a multi-disciplinary team
* Proven experience of delivering and recording supervision
* Use of monitoring systems and processes to provide assurance of patient safety and quality of care across area of responsibility
* Experience of leading the workforce to deliver quality care and meet the key performance indicators of the service


Desirable criteria

* Recent operational experience
* NHS experience
* Previous experience of supporting staff in the process of organisational change through quality improvement methodology
* Demonstrable experience of leading the development of service standards and/ or service specifications
* Experience of cross boundary working to improve staff and patient experience of care
* Evidence of participation in the trust on-call rota


Knowledge


Essential criteria

* Knowledge of the key trust strategies
* Sound understanding of the national mental health, learning disability and autism agenda
* Knowledge of the national nursing agenda
* Awareness of the new patient safety incident response framewor
* Awareness of key legislation, policies, and procedures within local area of responsibility
* Knowledge of risk management processes


Desirable criteria

* Understanding of IPC manual
* Awareness of safer staffing agenda
* Awareness of Chief Nursing Officer for England’s strategic plan for research
* Knowledge and application of the Mental Health Act and Mental Capacity Act


Skills and abilities


Essential criteria

* Ability to communicate clearly and effectively with a wide range of stakeholders
* Ability to organise workload and present information in a succinct, effective, and professional format
* Ability to provide high level reports
* Ability to establish professional boundaries and role model required standards effectively
* Undertake regular staffing reviews to ensure staffing levels are safe to deliver quality care by appropriately skilled staff
* Previous completion of learning needs analysis and succession planning
* Monitor finance and activity to ensure care is delivered, and resources are used, costeffectively
* Ability to analyse and implement evidence based practice
* Ability to analyse complex information from a range of sources
* Undertake training and development of the workforce
* Essential IT skills, including the ability to use Microsoft Office Applications
* Demonstrate a willingness to be flexible, proactive and adaptable to meet the ever changing and competing service demands.


Desirable criteria

* Experience of using trust specific electronic systems e.g., Paris, erostering systems such as NHS at Work, Allocate and NHSP
* Presentation and training skills
* Evidence of involvement in workforce change management


Work Related Circumstances


Essential criteria

* Ability to participate in the trusts on-call function
* Ability to work across the trust footprint
* Provide cross cover for identified
* Flexibility - ability to work unsocial hours/weekends as dictated by workload and service need
* Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
* Willing to carry out all duties and responsibilities of the post in accordance with the Trust Equal Opportunities and Equality and Diversity policies

📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.

🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the

📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:

* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

🚀 Once Checks Are Complete -

The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

📣 Additional Information -

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.

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