An Eyecare Specialist, based on the edge of the City Centre, we have a combined industry experience of over 60 years in the optical market, with 40 years specifically working in mobile eyecare field, supporting individuals living with dementia. \n\nWe have the opportunity to grow our team and recruit a recent school/college leaver to enrol onto a Modern Apprenticeship and develop their administration and digital skills.\n\nIn this fast paced office, tasks will include, taking calls, uploading and scanning customer details, using our bespoke inhouse IT systems and databases. You will learn how to use Office 365 including Outlook, Excel, Word and Teams. \n\nBeing part of the back-office team is not easy, our office is small and noisy, and you'll spend your working days organising our clinical teams' schedules, making and taking calls from our Care home partners. So, it's important to be a quick worker, with bags of resilience and a keen eye for detail.\n\n You will learn how to use our inhouse IT systems and bespoke databases, how to communicate in a busy office environment.\n\nYou will also learn customer service skills, how to manage your diary and work load, communication and how to work within a team. Operationally focused\nReally Care\nExcellent telephone manor which is enthusiastic and engaging\n5 National 5s including English (administration desirable)\n