Company description Corpay is a global S&P500 corporate payments company that helps businesses and consumers pay expenses in a simple, controlled manner. Corpays suite of modern payment solutions help its customers better manage vehicle-related expenses, travel expenses and payables. This results in our customers saving time and ultimately spending less. Corpay Payments made easy. To learn more visit www.corpay.com Job description In this role you will work within a team to build and develop positive relationships with external colleagues, suppliers and customers through delivery of a quality service that focuses on our customer centric approach to ensure delivery of customer excellence. You will be responsible for handling 1st line queries from the 1link network of service centres, scheduling future work bookings on behalf of drivers, providing support, and ensuring customer satisfaction. Required profile Previous experience in a customer service role, particularly in a call centre environment can be beneficial. Experience within the automotive sector is preferred. Excellent telephone manner, clear verbal and written communication abilities to effectively interact with customers and colleagues, convey information clearly. The ability to listen attentively to customers, understand their needs, and respond appropriately. Strong analytical and critical thinking skills to resolve customer issues efficiently. Ability to work collaboratively with colleagues and contribute to a positive team environment. The ability to handle multiple tasks simultaneously whilst maintaining attention to detail and capturing accurate information. What we offer 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Free rewards and discounts via Gratitudes Career Progression