Description
About Us
At Reward, our business sits firmly in the fin-tech market where we have close relations with national and international financial giants and industry leaders. With our diverse range of projects, we strive to combine the best talent across disciplines such as Engineering, Architecture, Design and Product Strategy with cutting edge technology. Our goals are ambitious, and the pace is quick and so we recruit people who are not afraid to challenge the status quo and can help us achieve our mission of delivering the best loyalty programmes in the world around the world.
The day-to-day
As a QA Manager at Reward, you will oversee the entire quality assurance process, including test engineering, within a fast-paced, agile environment. You will be responsible for ensuring the quality and reliability of our software products by developing and implementing comprehensive testing strategies. This role involves managing a team of test engineers and QA Analysts as well as collaborating with cross-functional teams and driving continuous improvement in testing processes and methodologies.
The Role
The QA Manager is responsible for developing and implementing our testing strategy across our delivery and engineering teams, ensuring the quality and reliability of our products and platforms. This role involves leading a team of test engineers to develop a comprehensive automated testing solution to support CICD. You will also manage a team of QA Analysts providing guidance, support, and professional development opportunities to ensure high performance and growth and collaborating with other departments to deliver high-quality software solutions.
* Quality Assurance Leadership: Define and lead the overall test strategy, ensuring alignment with business goals and software development practices. Oversee all aspects of quality assurance, including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
* Test Engineering Management: Lead the development and maintenance of automated testing frameworks and scripts to improve testing efficiency and coverage. Design and manage scalable test environments. Ensure that testing is integrated into the development process.
* Collaboration: Work closely with software developers, product managers, and other stakeholders to understand requirements and ensure that testing is aligned with project goals.
* Process Improvement: Continuously evaluate and improve testing processes, tools, and methodologies to enhance the efficiency and effectiveness of the testing team.
* Issue Management: Manage and prioritize testing issues and defects, working with the development team to ensure timely resolution.
* Reporting: Provide regular reports on testing progress, issues, and outcomes to the engineering leadership team.
* Team Development: Mentor and develop the QA team, providing guidance and support to ensure high performance and professional growth
The Requirements
* Experience: Minimum of 7+ years of experience in quality assurance, with at least 5 years in a managerial role overseeing QA Analysts and demonstrable experience in Test Engineering.
* Technical Skills: Strong knowledge of manual and automated testing methodologies, tools, and frameworks. Proficiency in using bug tracking and test management tools (e.g., JIRA, TestMo).
* Quality Assurance Expertise: In-depth understanding of quality assurance principles, quality control procedures, and testing methodologies.
* Agile Practices: Experience working in an Agile development environment, with a strong understanding of Agile principles and practices.
* Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
* Problem-Solving Skills: Strong analytical and problem-solving abilities, with a focus on delivering high-quality software solutions.
Benefits
* Annual Leave: 25 days + bank holidays
* Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
* Flexible working options: we are operating a hybrid working model with 3 days a week from the office
* Pension: Hargreaves Lansdown – 6% matched contribution
* Employee share scheme
* Generous family friendly cover
* Private healthcare - Bupa
* Income protection
* Critical illness cover
* Life insurance cover
* Dental cover
* Optical cover
* Yulife app for access to employee wellbeing and discounts
* Perks at Work, cashback/discount shopping site
* Employee referral scheme
* Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
* Volunteering program
* Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
* Team socials
Our vision is to be a global leader in customer engagement, helping brands to create customers of the future. How do we achieve this? By making everyday spending more rewarding, we make every interaction count, delivering billions in rewards.