Area Neighbourhood Caretaker
Location: Birmingham
Salary: Competitive
Contract: Full Time | Permanent
Hours: Flexible between 7:00am – 7:00pm based on service needs
About the Role:
We are currently recruiting for an experienced Area Neighbourhood Caretaker to support the maintenance, inspection and improvement of communal housing estates and neighbourhood environments across Birmingham.
This is a varied, hands-on role combining estate maintenance, environmental services, minor repairs and team supervision. You will play a key role in helping maintain clean, safe and attractive neighbourhoods while supporting residents and supervising Estate Caretakers.
What You’ll Be Doing Estate & Neighbourhood Maintenance
Carry out inspections, cleansing and maintenance of communal housing areas
Remove litter, bulky waste, graffiti and fly tipping from neighbourhoods
Maintain garage sites, drying areas, pathways and communal land
Carry out environmental improvement and “kerb appeal” works
Ensure communal areas remain safe, clean and visually attractive Cleaning & Caretaking Duties
Monitor and support cleaning standards across high-rise and low-rise blocks
Assist with emergency cleaning and rubbish removal where required
Support or oversee chute unblocking and communal cleaning tasks
Monitor contractor performance and report issues where standards are not met Inspections & Health & Safety
Conduct regular inspections of:
Lighting
Fire safety equipment
Roof areas
Lift motor rooms
Refuse chutes
Communal entrances and pathways
Identify and report repairs, hazards and safeguarding concerns
Complete health & safety documentation and inspections
Ensure COSHH and safe working procedures are followed at all times Minor Repairs & Environmental Works Following training, duties may include:
Basic carpentry
Minor plumbing repairs
Painting and glazing
Minor electrical maintenance
Fence, paving and communal area repairs
Gardening, hedge trimming and weed removal Resident & Community Support
Act as a first point of contact for residents regarding neighbourhood issues
Support vulnerable residents where appropriate
Work closely with housing officers, contractors and external agencies
Assist with anti-social behaviour reporting and neighbourhood improvement initiatives
Attend resident meetings and community walkabouts when required Team Supervision
Supervise Estate Caretakers and support day-to-day work allocation
Monitor attendance, performance and training needs
Support health & safety compliance and safe working practices
Assist with staff development and performance management processes What We’re Looking For
Experience within caretaking, housing, estates or neighbourhood services
Ability to carry out cleaning, maintenance and minor repair tasks
Experience supervising staff or contractors
Good understanding of health & safety and safe working procedures
Strong communication and customer service skills
Ability to work independently and manage priorities effectively
Full UK driving licence and ability to drive a van (essential) Desirable
Experience working within social housing or local authority services
Experience driving larger vehicles/tippers
Understanding of safeguarding and anti-social behaviour issues What’s on Offer
Stable, full-time role
Uniform, PPE and tools provided
Training and development opportunities
Varied and active working environment
Opportunity to make a visible difference within local communities Important Information
Role involves indoor and outdoor working in all weather conditions
Travel across multiple neighbourhoods/sites may be required
Evening meetings may occasionally be required