What you’ll be doing:
* Working closely with a small team of managers to ensure the store operates smoothly every day.
* Taking responsibility for the daily running of the store, often being the only manager present with full accountability.
* Collaborating with a team to complete all tasks, ensuring customers are served efficiently and safely.
* Managing people, including performance, capability, disciplinary actions, scheduling, and payroll.
* Supporting other nearby stores when needed in our network of convenience stores.
What makes a great customer & trading manager:
* Experience in line management within a fast-paced, operational environment.
* Exceptional customer service skills and the ability to coach a team to deliver the same.
* Proven ability to meet KPIs and performance indicators.
* Experience handling disciplinary, performance, or employee relations issues.
* Leadership skills to manage operations independently in the absence of senior management.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:
* Discount card with 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increased discounts on Fridays, Saturdays, and pay days.
* Annual bonus scheme based on performance.
* Free food and hot drinks in all stores.
* Generous holiday entitlement, maternity, and paternity leave.
* Pension scheme with company contributions of 4-7.5%.
* Sainsbury’s share scheme at discounted rates.
* Wellbeing support, including emotional, legal, and financial advice.
* Colleague networks for support and development.
* Cycle to Work scheme for discounted bikes and equipment.
* Special offers on gym memberships, holidays, and retail vouchers.
An inclusive place to work and shop:
We are committed to inclusivity, supporting colleagues with family leave, carers’ support, mentorship, training, and career progression. We celebrate diversity through initiatives and events. Learn more about our commitment here.
Application support:
If you need reasonable adjustments during the application or interview process, please let us know.
Leading in our stores:
Our management teams are the driving force behind our business, leading with boldness, passion, and opportunity. They empower teams to excel daily, ensuring product availability, safety, and seamless operations. Their leadership makes work rewarding for colleagues and shopping exceptional for customers. This is how we bring our purpose to life, one action at a time.
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