Healthcare Support Worker
Join NHS as a Healthcare Support Worker at Kent and Medway Mental Health NHS Trust.
Job Summary
The Community Rehabilitation Service provides a flexible range of mental health interventions to help clients with complex mental health needs manage their mental health more effectively and remain in their own homes. The team works in close partnership with Social Care and housing providers to ensure each client has the necessary resources available to enable them to engage in their rehab journey. Across the Community Rehabilitation teams, the clinical team consists of Occupational Therapists, Psychologists, Nurses, and VCSE Workers.
We currently have an exciting opportunity for two enthusiastic and motivated Healthcare Support Workers to join our West Kent Community Rehabilitation Service. Post one will cover Maidstone (base will be Albion Place); Post two will cover South West Kent (base will be Highlands House). Individuals may be expected to ensure the team is able to provide input between the hours of 08:00 and 20:00 according to the needs of the service, including working some evenings, weekends and public holidays.
Main Duties
* You will work as part of a Community Rehabilitation Team, focusing on the direct needs of service users.
* Under the guidance and supervision of the Multi-Disciplinary Team, you will provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in their community environment. You will be promoting and facilitating therapeutic activity, promoting self-care and supporting with activities of daily living.
* You will support service users to identify their needs and to assist Clinicians to plan, implement and evaluate individual care plans.
* You will work to the recovery model to support the service user to work towards their identified goals.
* Giving physical health checks and physical health care as required or instructed, documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge.
* Undertaking day-to-day tasks as allocated by Nurse/healthcare professional.
Requirements & Qualifications
* Good general education, competent in literacy and numeracy.
* NVQ or equivalent in a relevant subject (e.g. Health and Social Care) or be prepared to work towards this.
* The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes unless you have a disability as defined by the Equality Act 2010.
Experience
* Experience of working with individuals with complex mental health problems.
* Experience of working in a community mental health setting.
Desirable Skills
* Experience of implementing rehabilitation plans.
* Experience of individual and group work.
* Awareness of social activities and amenities within the local community.
* Knowledge of benefits and employment systems.
* Basic health and safety awareness.
* Basic understanding of the Mental Health Act.
Knowledge and Skills (Essential)
* Awareness of enduring mental health disorders.
* Basic understanding of the Recovery Model.
* Awareness of the impact of mental health needs on clients, families and carers.
* Ability to follow specific directions as required.
* Ability to form rapport with individuals and groups.
* Ability to maintain a high degree of professionalism at all times, even in challenging/complex situations.
* Ability to work autonomously and cooperatively as part of an interdisciplinary team, showing an awareness of team dynamics.
* Ability to communicate information using a variety of mediums.
* Basic awareness of clinical governance.
* Effective organisational/planning and decision-making skills.
* Sound knowledge and practice of IT skills.
* To be able to travel efficiently throughout the area.
Job Details
* Date posted: 17 December 2025
* Pay scheme: Agenda for change
* Band: 3
* Salary: £24,937 to £26,598 a year per annum
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 380-WK0336-A
* Job locations: 23-29 Albion Place, Maidstone, ME14 5TS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission to the Disclosure and Barring Service (formerly known as CRB) will be required to check for any previous criminal convictions.
Employer Details
Employer name: Kent and Medway Mental Health NHS Trust
Address: 23-29 Albion Place, Maidstone, ME14 5TS
Website: https://www.kentmedwaymentalhealth.nhs.uk
#J-18808-Ljbffr