Role Overview
As a Senior Delivery Manager within the Exam Technology Organisation (ETO), you will partner closely with Product Managers and technical teams to optimise delivery flow, quality, and team effectiveness for our global exam release mission. You will enable predictable delivery, support release and risk management, and help shape team capability and capacity to achieve delivery outcomes. While you will not have direct line‑management responsibility, you will act as a senior point of contact for delivery matters and influence team performance through collaboration and facilitation.
Key Responsibilities
* Own and oversee release planning and release management, ensuring appropriate controls, approvals, and metrics.
* Support forecasting and cost tracking by contributing to product budgets, including headcount, skills, and third‑party costs.
* Proactively identify, manage, and report delivery risks and cross‑team dependencies.
* Enable effective collaboration across product, technical, and operational stakeholders.
* Support the formation and continuous improvement of delivery teams, encouraging experimentation and learning.
* Act as a senior point of contact for delivery matters within your area of responsibility.
Minimum Requirements
* Experience working in agile delivery teams, using Scrum and/or Kanban.
* Experience leading or enabling software delivery teams.
* Strong stakeholder and customer management capabilities.
* Working knowledge of release management and risk management.
* Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration.
* Excellent communication and facilitation skills.
Desirable Criteria
* A data‑driven and probabilistic approach to delivery management.
* Strong experience managing dependencies and reducing delivery risk.
* A passion for continuous improvement, learning, and experimentation.
* Confidence running workshops, ceremonies, and large group sessions.
* Experience empowering teams and supporting decentralised decision‑making.
Benefits
* 28 days annual leave plus bank holidays.
* Private medical and Permanent Health Insurance.
* Discretionary annual bonus.
* Group personal pension scheme.
* Life assurance up to four times annual salary.
* Green travel schemes.
We are a Disability Confident (DC) employer committed to equality and inclusion. The DC scheme’s Offer of an Interview applies to applicants who opt‑in, disclose a disability or long‑term health condition, and meet the minimum criteria for the role. If interview all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria.
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