Job Req ID: 57853
Posting Date: 24/04/2026
Function: Infrastructure engineering
Locations: Ipswich and Hemel Hempstead
Eligibility: The role requires eligibility for Security Clearance and onsite presence five days per week.
About the role
The Business CFO relies on Digital and Secure Platforms to underpin the services provided to customers. This role provides technical deliverables that underpin the service management platforms for Enterprise customers, generating revenue circa £50-60m per annum. The Infrastructure Engineering Specialist ensures these platforms are engineered to a high standard, resilient by design, and capable of meeting stringent availability, security, and regulatory requirements.
What you'll be doing
1. Manages the implementation of high-level designs for stable network and infrastructure environments that meet the needs of BT, are shared with partners, and are compliant with current security, privacy, and audit requirements.
2. Leads the maintenance of IT Infrastructure components, tools or locations and executes the designs on services (e.g., network, security, storage, compute), which are to be produced in line with design standards.
3. Provides advanced technical knowledge and expertise where needed to support managers, principals or technical experts to resolve complex issues.
4. Leads collaboration with stakeholders across application development, enterprise architecture, infrastructure and cyber security teams to implement an effective product roadmap.
5. Leads day‑to‑day support for internal tools and system health, as well as infrastructure implemented for all projects and managing customer support contracts.
6. Leads collaboration with technical architects, using advanced technical knowledge and past experience to translate architectural designs into operations.
7. Writes documentation and builds tooling that makes the infrastructure easier to use and manage.
8. Drives the documentation of processes, measurements, and assessments required for both individual work and projects.
9. Leads activities and collaborates with team members in the installation, configuration, maintenance, support, and optimisation of all network and infrastructure hardware, software, and communication links.
10. Audits and reports on performance and overall health of the network and infrastructure and recommends or initiates corrective action or enhancements.
11. Champions continuous development and shares knowledge on emerging trends and changes in infrastructure engineering best practices and industry standards.
12. Mentors other infrastructure engineers, helping to improve the team’s abilities by acting as a technical resource.
Essential Skills / Experience
* Infrastructure Architecture & IT Infrastructure – plans, designs, delivers, and controls IT infrastructure, ensuring technical systems are well architected, designed and documented to support business requirements.
* Decision Making – gathers information, analyzes different scenarios, assesses alternative resolutions and reaches a decision.
* Security – protects information and information systems against unauthorized access or modification.
Desirable Skills / Experience
* Programming/Scripting – applies a computer language to communicate with computers and automate the execution of tasks.
* Cloud Computing – uses a network of remote servers hosted on the Internet to store, manage, and process data.
* Project/Programme Management – handles a project or portfolio of projects throughout the typical stages of the project lifecycle.
* Managed Services – performs a set of activities to enter into a newly acquired IT environment and manage its operations.
* Migration – moves digital assets to cloud infrastructure, including moving tools and data from legacy infrastructure or an on‑premises data centre to the cloud.
* Testing – tests hardware, software, and networks including testing of any code that reads configuration values from different things in the IT framework.
* Growth Mindset – believes talent, ability and skills can be developed through continuous learning and reflection.
* Leadership – leverages diverse and inclusive thinking to maximise the effectiveness and success of teams.
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