We are looking for an M&E Supervisor who will supervise service delivery and team/individual performance within M&E teams, acting as a first point of contact for Site FM and employees.
Role Responsibilities
* Assist the Facilities Manager and Account Manager in supervising and delivering a range of planned, reactive and project works
* Work collaboratively with the client, engineering and support teams to meet all contract requirements, KPIs and deliver exceptional customer service
* Work with the planning team to deliver preventative planned maintenance and reactive works, including reducing WIP historical works
* Provide line management to a team of engineers including coaching, mentoring and developing team members to reach their full potential
* Take a proactive approach to customer care, resolving day‑to‑day issues and escalating where required
Required Qualifications
* NVQ Level 3 or higher in an Electrical and/or Mechanical discipline
* IOSH Managing Safely (training can be provided)
* Experience in people management and supervisory roles
* Good understanding of health and safety, permit to work procedures and safe systems of working (including RAMS)
What's in it for you
* A supportive environment where you can thrive and be your best every day
* Opportunities for development, training and career progression
* The chance to work as part of a collaborative, high‑performing team
Equal Opportunities
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Smriti Jasoria at smriti.jasoria@mitie.com.
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