Description Burials Officer Objective of role Are you a compassionate individual with the ability to communicate effectively with the bereaved in a sensitive and professional manner? Are you able to follow laws and processes enabling the deceased to be finally rested in a dignified and lawful manner? Are you organised and detail driven with diary management expertise? If yes, we would like to hear from you. About the role CORMAC Burials Service seeks a committed and self-motivated Burials Officer to assist with the day-to-day operations of the Cemeteries Office. The role offers an exciting opportunity to contribute to the development, promotion, and delivery of the service. Reporting to the Environment Service Manager, you will work as part of a small team performing the administrative and customer facing functions of the burials service. You will be required to book and administer burials across Cornwall Council’s 34 cemeteries, carrying out your role professionally and sensitively, working closely with funeral directors to ensure a dignified final resting is carried out. Customer Service: Provide advice and guidance with compassion to bereaved families and stake holders, managing enquiries via phone, email and in person Finance and Record Maintenance: Take bookings and arrange payments for interments, undertake preliminary checks, obtain and record all necessary information and legal documentation required in advance of the interment. Legal Compliance: Complete and return disposal certificates in line with statutory requirements and maintain the burial database, ensuring the records are up-to-date and comply with Burial Law. Desirable Qualifications and experience: Previous bereavement/funeral experience would be beneficial but not essential as full training will be given · You will have knowledge of burial law and cemeteries regulations, and the confidence to apply them absolutely and consistently, within your role. · A relevant ICCM qualification and knowledge of the BACAS system would be an advantage. For more information please click on the attached Role Profile Our offer to you Salary: £24,308 - £27,538 (pro rata) Working Hours: 29.6 hours (4 days a week) Contract Type: Permanent Base: There will be a requirement to operate from both Liskeard and Scorrier, Redruth Close date: Midnight Sunday 13th July 2025 Working with us you will have an employee benefits package that includes: Generous pension scheme with employer contribution Employee discount scheme and wellbeing events Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays Cycle to Work scheme Flexible working hours & home working options Investment and support in your continuous training and development Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider Safeguarding We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role. To apply It’s really easy to apply for our roles – simply follow the link to create a candidate profile, answer the screening questions and upload a CV. Contact us If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team for an informal chat about the role. Thank you for your interest in supporting our important work at Cormac.