GAUCHO is looking for an enthusiastic and experienced Senior Receptionist to join our GAUCHO GAUCHO Richmond team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have experience as a receptionist, an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a GAUCHO ambassador. Benefits and Training 50% off your food bill at all GAUCHO’s. Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform. Career development and progression. Breakfast and dinner provided on every shift worked. Key Responsibilities for GAUCHO Senior Receptionist Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit. Ensure all GAUCHO reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation Be the face of GAUCHO and demonstrate service excellence through heightened hospitality Requirements for GAUCHO Senior Receptionist Assist leading the reception team to success Be a team player and work well within a fast-paced environment Demonstrate a positive approach to own role and teamwork Be friendly, welcoming and approachable Be professional and respectful at all times Have fun and create a warm and welcoming atmosphere at reception Ability to use booking systems correctly and consistently use guest notes