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Telemarketer apprentice

London
INSIGHTECHS-INT LTD
Telemarketer
Posted: 17 February
Offer description

Summary

We specialise in IT services designed to improve business productivity. This is achieved through a unique blend of high-tech digital marketing solutions and expert consulting services. Duties include contacting potential clients via telephone to introduce our products and services.

Wage

Competitive

Competitive wage offered

Training course
Business to business sales professional (integrated degree) (level 6)

Hours
Monday - Friday, 9.00am - 5.00pm (breaks to be confirmed).

40 hours a week

Start date

Monday 16 March 2026

Duration

3 years

Positions available

1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.


What you'll do at work

Our web design agency is a powerhouse of digital creativity, equipped with a talented team of designers' developers, and strategists. With years of experience and a passion for innovation, we specialise in crafting visually stunning and user-centric websites that captivate audiences.

Thanks to advancements in neurotechnology in recent years, neuroscience applications in marketing have exploded. This explosion is due to the accessibility of portable EEG headsets, making it possible for market researchers to gain insights into the human brain and human behaviour that were previously impossible. Companies are witnessing double-digit profits after implementing neuromarketing UX design solutions.

Insightecs Int Ltd is seeking an enthusiastic account specialist to join our dynamic team. As an account specialist, you will play a vital role in promoting our products and services to potential customers.

Responsibilities:

* Contact potential clients via telephone to introduce our products and services
* Deliver scripted sales pitches to persuade customers to make a purchase
* Provide accurate information about our products and services to customers
* Answer customer questions and address any concerns or complaints
* Record customer details, interactions, and transactions in the company database
* Achieve sales goals and targets set by the company
* Follow up with customers to ensure satisfaction and secure repeat business


Where you'll work

124-128 City Road
London
EC1V 2NX


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.


Training provider

MIDDLESEX UNIVERSITY


Training course

Business to business sales professional (integrated degree) (level 6)


What you'll learn

Course contents

* Working with others: Influential, able to conduct stakeholder analysis and develop strong relationships at all levels, internally and externally, to build trust. Interacts professionally and ethically maintaining a positive and flexible attitude. Demonstrates emotional intelligence.
* Consultative Selling: Works with customers to identify new business and market challenges, utilising insights and good questioning and listening techniques. Identifies strategic & innovative solutions integrating products and excellent service solutions, to meet customer needs.
* Pitching: Leads a confident, clear and compelling sales pitch in front of a customer, which builds rapport, establishes credibility and delivers commercial benefit. Handles questions, objections and demonstrates the value of the proposal in a clear, quantifiable way.
* Negotiation and Closing: Applies the principles of negotiation, develops strategies and tactics to a mutually agreeable outcome, ensuring both customer and supplier leave committed to the outcome.
* Psychology of Sales: Critically reflects on the different psychological needs of customers and other key stakeholders in the buying/selling process. Takes into account strategic and organisational context when adapting their sales approaches, by using the psychological models pertinent to developing positive and ethical buyer and seller relationships.
* Leveraging Digital Business: Adopts different approaches to social selling & digital technologies which aid the sales process. Develops a digital selling strategy that leverages social selling to support lead generation, nurturing and customer engagement. Develops digital networks and drives insight-led engagements. Measures results and return on investment.


Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


Requirements


Desirable qualifications

Other in:

Business (grade Destinction)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.


Skills

* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Presentation skills
* Administrative skills
* Number skills
* Team working
* Patience

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