Aftersales Advisor / Service Advisor - Automotive We are looking for a hardworking, customer-focused Aftersales Advisor to join a well-established main dealer with an excellent reputation among both employees and customers. This is an opportunity to join a professional, supportive team where customer satisfaction and employee wellbeing are equally valued. Key Responsibilities: Provide exceptional customer service to all incoming customers and handle aftersales enquiries efficiently Build and maintain positive relationships with existing and prospective customers Liaise with technicians and other team members to ensure smooth service operations Manage and prioritise your workload, working independently when required Maintain accurate records and update customer information using IT systems Promote additional products and services in a professional manner The ideal candidate will: Have experience in an aftersales or service advisor role within the automotive industry (this is ideal but not essential as full training will be provided) Be professional, presentable, reliable, and proactive Possess excellent communication and IT skills Be able to work both independently and as part of a team Demonstrate strong organisational skills and the ability to prioritise tasks effectively What we offer: Competitive pay and clear opportunities for career progression within a well-respected main dealer Up to 33 days holiday per annum to reward loyalty Discounts on new and used vehicles, servicing, and repairs for you and your family An additional paid day off each year for family or celebratory events Paid day off on your birthday Death in Service benefit of 4x salary Workplace pension scheme with enhanced employer contributions Flexible working hours and Cycle to Work scheme Comprehensive in-house training and access to development programmes This role is perfect for a motivated individual who is passionate about customer service and wants to build a long-term career in the automotive industry. Automotive Talent Partnership Ltd If you are interested in this role or would like to discuss other opportunities in the automotive industry, please get in touch with Automotive Talent Partnership (ATP). We work closely with main dealers and motor groups across the UK to match talented individuals with career opportunities that suit their skills and ambitions. ATP is here to support you through every stage of your application and career development.