Overview
We are seeking a friendly and professional Dental Receptionist to join our dynamic dental group. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the administrative tasks that keep our dental practice running smoothly. This role requires a keen attention to detail and the ability to multitask in a fast-paced environment.
Duties
* Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
* Schedule appointments and manage the appointment calendar efficiently.
* Handle patient inquiries and provide information regarding services, treatments, and insurance options.
* Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
* Process payments and manage billing inquiries.
* Coordinate with dental staff to ensure seamless patient flow throughout the day.
* Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
Skills
* Previous office experience is essential, preferably in a healthcare setting.
* Strong administrative experience, including proficiency in using computer systems and dental software.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Ability to work well under pressure while maintaining a positive attitude.
* Strong organisational skills with attention to detail to ensure accuracy in all tasks.
* A proactive approach to problem-solving and the ability to work independently as well as part of a team. If you are passionate about providing excellent patient care and have the necessary skills to thrive in this role, we would love to hear from you
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Work Location: In person