Recovery coordinator - housing exploitation

Recovery Coordinator - Housing Exploitation (cuckooing)

Do you want to work for a caring organisation that believes in people? Do you want to make a difference?

As a Recovery Coordinator - Housing Exploitation (cuckooing) supporting the SWITCH homelessness prevention workstream, you will work with individuals within local communities who have been identified through the Multi-Agency Cuckooing Assessment Panel (MACAP) process. Your primary aim will be to achieve positive outcomes for those experiencing cuckooing and exploitation, particularly individuals who may be at risk of losing stable housing and require treatment services.

You will provide support to victims of cuckooing, many of whom may have experienced trauma, substance misuse, and other barriers that impact their ability to sustain accommodation and engage with treatment services.

A significant aspect of the role will involve supporting individuals to rebuild their lives and strengthen their support networks. This may also include assisting them in accessing financial support through personalisation funds to help maintain stable housing.

You will deliver sensitive, one-to-one interventions and develop recovery and safety plans for service users affected by cuckooing. It is essential to recognise that many individuals will have experienced trauma and may be affected by substance misuse, requiring a flexible, holistic, and trauma-informed approach to support.

In addition, you will work collaboratively with partner agencies including the police, probation services, local authorities, and housing providers as part of a multi-disciplinary team (MDT). You will also play a key role within the MACAP process.

Key Responsibilities

• Work as part of a multi-disciplinary team to deliver high-quality support to those at risk of homelessness and tenancy breakdown.
• Arrange and attend professional meetings with services in relation to the people we support, e.g. MARM meetings.
• Foster a compassionate and inclusive environment where every person is treated as an individual, with flexibility, curiosity, and active listening being central to our approach.
• Collaborate with your team and service safeguarding experts to identify and mitigate risks for people we are supporting.
• Co‑ordinate and lead a proactive, solution‑focused approach for people, ensuring they can access appropriate treatment options.
• Provide personalized assessments and develop and regularly review holistic recovery and support plans with the person and other professionals to reduce barriers to recovery and ensuring their needs are met.

Qualifications

• Experience of working within substance misuse services, and knowledge of substance misuse and recovery approaches.
• Experience of working within housing or homelessness services.
• Knowledge of local health, housing, and community support services.
• Knowledge of the challenges and barriers faced by people experiencing exploitation, homelessness, housing instability, and social exclusion.
• Knowledge and experience in supporting vulnerable adults experiencing multiple unmet needs and difficulties accessing services.

Benefits

• 25 days holiday (+ bank holidays) rising by 1 day for each year’s service (Capped at 30 days).
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
• Contributory pension scheme.
• Several benefits including discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Generous Refer-a-Friend Scheme.

Location: Hull

Hours: 37.5 per week

Contract Type: Permanent

CGL points 23 to 28 (£28,557.79 - £32,802.41)

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.