S1jobs is seeking a proactive Customer Feedback Team Leader who will champion the voice of the customer across the business. This full-time office-based position, possibly hybrid, involves overseeing customer feedback collection and analysis, managing a dedicated team, and ensuring improvements are driven by customer insights. Candidates should have at least 2 years’ experience in a relevant role and possess strong analytical and communication skills. The position is located in Scotland, with a focus on continuous improvement in customer experience.
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