Fleet Controller (6 month fixed term contract), Edinburgh
This role is responsible for executing the business plan by ensuring the right car is in the right place at the right time, through fluid and agile management of the car park and ready line to ensure effective customer service flow.
The Hertz Corporation operates brands such as Hertz, Dollar Car Rental, and Thrifty Car Rental across approximately 9,700 locations worldwide, including North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Hertz is one of the largest airport vehicle rental companies globally, and its brand is highly recognized.
Key Responsibilities:
* Ensure all vehicles arriving at the location are dealt with timely and efficiently.
* Update MARS to ensure all vehicles are in the correct status.
* Collaborate with the fleet manager and multi-location manager to ensure the correct fleet is ready for customers.
* Manage all body shop requests and on-site maintenance.
* Process all off-site dealership bookings.
* Contribute to department performance by meeting key metrics such as non-rev management.
Qualifications and Skills:
* Experience in fleet coordination preferred.
* Proficiency in Excel, Word, and Outlook.
* Ability to collaborate with internal and external stakeholders across multiple functions and locations.
* Effective influencing skills.
* Flexible and adaptable, capable of working effectively in ambiguous situations.
* Excellent verbal and written communication skills.
* Results-driven with decision-making and problem-solving abilities.
* Ability to drive process and organizational change.
* Motivational with a positive attitude in a fast-paced environment.
* Self-motivated with minimal supervision and goal-oriented mindset.
* Critical thinking and big-picture focus.
* Strong organizational, time management, delegation, and prioritization skills.
* Courageous leadership and accountability.
Goals and Performance Targets:
* Focus on department areas such as NPS, utilization, and non-rev management.
Benefits:
* Up to 40% discount on standard Hertz rental rates in a corporate country.
* 25 days of annual leave.
* Employee Assistance Programme for employees and their families.
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