Spa Manager – Luxury Spa, Central London
About the Opportunity
Welcome to the heart of London's wellness scene, where luxury meets calm and every detail tells a story of care.
Our client, a globally celebrated skincare and spa house known for its transformative treatments and refined heritage, is looking for a Spa Manager to lead its beautiful Central London flagship.
This is more than a management role—it's an invitation to shape a space where guests feel seen, nurtured, and inspired. You'll guide a passionate team, elevate every client experience, and bring together the worlds of beauty, retail, and wellbeing under one serene roof.
Your Mission As Spa Manager, you'll bring a balance of heart and strategy—leading daily operations with grace while ensuring every guest leaves feeling renewed. You'll inspire your team to deliver exceptional treatments and unforgettable service, all while growing retail performance and creating a sanctuary that embodies modern luxury.
What You'll Do Create a Seamless Experience Oversee every aspect of the spa's day-to-day operations—from treatment excellence to retail presentation—ensuring each visit feels effortless and special.
Maintain an environment of calm and beauty where guests instantly feel at home.
Set and uphold the highest standards in presentation, service, and hospitality.
Lead with Passion Coach, support, and inspire your team to deliver their very best every day.
Celebrate retail success and encourage confident product recommendations through education and empowerment.
Cultivate a culture rooted in warmth, professionalism, and pride.
Grow the Brand's Presence Devise marketing strategy to host memorable in-spa events, workshops, and seasonal activations.
Build meaningful partnerships with local hotels, wellness communities, and luxury brands.
Who You Are A natural leader with experience in luxury spa, beauty, or retail management .
A qualified Beauty Therapist (NVQ Level 3 or equivalent).
Passionate about skincare, wellness, and the art of meaningful service.
Commercially confident, with a proven ability to grow retail performance.
The Rewards Salary £50k + exceptional commission
Private healthcare and pension contributions
Generous product allocation and staff discount
25 days holiday
Ready to Lead with Passion? If you're a thoughtful, motivated leader who believes wellness begins with experience, we'd love to hear from you. Join one of London's most beautiful spa destinations—and help redefine what luxury wellbeing feels like.
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