Would you like to join the leading international intergovernmental organization?
The Logistics & IT Support Specialist will operate under the direction of the CSE Yeovilton Head, providing integrated logistics and first-line IT support for the NCI Agency. The role encompasses asset management, inventory control, equipment requisition and distribution, visitor management, and customer service desk activities. The incumbent will also deliver basic IT support for workstations, telephony, video conferencing, and mobile devices, while optimizing logistics processes and storage at the site.
Responsibilities:
Under the direction of CSE Yeovilton Head the incumbent will perform duties such as the following:
• Assists in the administration and maintenance of NCI Agency CIS Assets Property Accounting
• Assists in the conduction of Annual Inventory Inspections in accordance Agency Directives
• Assists with CIS equipment discrepancies to be fully investigated, documented, and reported in accordance with NCI Agency directives.
• Assists in the Requisitioning, Receipt, Storage, Distribution, Exchange, Movement and Disposal of CIS Assets within the CSE
• Coordinates closely with technicians to ensure that the correct CIS equipment is requested to satisfy the user's requirement.
• Responsible for Asset Management transaction requests and following NCI Agency Directives and CSSC Standard Operating Procedures for ordering CIS equipment.
• Will optimize logistic processes at the site.
• Will streamline storage of CIS assets at the site.
• Will manage visitor requests to the site.
• Customer Service Desk activities: recording user problems and opening tickets
• 1st Level IT support for printers, projectors, telephones, video conferencing, cabling, UPS batteries,
• System administration of Windows 10/11 workstations.
• Level 1 administration of Telephone PABX
• Management of IOS devices using MDM
Essential Qualifications & Experience:
* Vocational training at middle level in a relevant discipline, or equivalent, or Diploma of secondary education in Supply, Logistics or Supply Chain Management with 3 years of experience.
• Workstation System Administration
• Administration of Mobile Device Manager
• PABX Administration
• Microsoft Excel advanced skills such as Slicing
• IT Service Desk Support
Desirable Qualifications and Education:
• Knowledge of NATO Logistics Regulations.
• Practical experience in the use of PC based resource management tools.
• General knowledge of ADP and telecommunications assets.
• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization.
• ITIL v3 Foundation
• Knowledge of Audio\visual systems
If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.