Band 7
Main area: Children and Young Peoples Services
Grade: Band 7
Contract: Permanent
Hours:
* Full time
* Part time
* Job share
* Flexible working
37.5 hours per week
Job ref: 434-CR6869885
Site: Amersham Community Hospital - Haleacre Town Amersham
Salary: £46,148 - £52,809 per annum pro rata
Salary period: Yearly
Closing: 09/02/2025 23:59
Job overview
A new, exciting opportunity has arisen for in Children and Young Peoples Services. We are looking for an enthusiastic and ambitious individual to join the team as Service Manager in the Community & Rehabilitation Care Group.
This is a key role in delivering an effective service through driving development and capturing impact. The role presents a good opportunity for someone who seeks to make a positive difference to patient care. The role will actively support pathway development, patient outcomes, people (staff) and operational performance.
The post holder will support the delivery of daily operational delivery, cost improvement plans and activity review within the Care Group and line manage the deputy and assistant service managers.
The service manager reports directly into the General Manager and will be supported in development and delivery by the wider Care Group including Director of Operations and Care Group Triumvirate.
Main duties of the job
The role supports the day-to-day efficient and effective production and management of the defined performance areas, reporting to a General Manager and is accountable to the Director(s) of Operations.
Works closely with clinical and operational teams within the defined service areas to respond to performance issues on a day-to-day basis, and ensure issues are swiftly resolved. Facilitate effective communication between and across services areas. Facilitate or lead new initiatives and transformational programmes. Support performance improvement alongside safe and effective care to patients. Building and presenting activity data to commissioners for contract monitoring. The Service Manager will have line manager responsibilities for the administration teams as agreed by SDU leads.
What does Buckinghamshire Healthcare NHS Trust offer you?
* As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
* We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
* We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
* We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
* As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
* Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
* Our vision is to provide outstanding care, support healthy communities and be a great place to work.
* Our mission is to provide personal and compassionate care every time.
* Our CARE values are collaborate, aspire, respect, and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment; all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
* Education and training to degree level or equivalent
* Recognised leadership and/or management qualification or equivalent
EXPERIENCE
* Experience of Service Delivery and performance, including a track record of:
* Contributing to improvements in service standards and patient experience
* Monitoring compliance with local and national performance and quality targets
* Experience of managing administrative and support staff
* Suggesting innovative and lasting solutions to problems and difficulties
* Experience of budget and resource management
* Experience of working with patients and the public to develop and improve services
SKILLS, ABILITIES & KNOWLEDGE
* Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
* Understanding of current issues in health performance, including business planning process
* Ability to write management reports and on key performance and service issues
* Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
* Ability to analyse and interpret complex and varied information in order to identify issues and solutions
* Understanding of the importance of good Human Resources practice
* Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
* Ability to motivate staff to deliver the best for patients
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Chris Sharp
Job title: General Manager
Email address: chris.sharp1@nhs.net
Telephone number: 07929347040
Additional information:
01296831876
Email: emma.atkinson3@nhs.net
Emma Atkinson
SDU Lead Support & CYP Administrator Children and Young People’s Services
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