Central Employment are delighted to be working a market leading Online Retail organisation based near Newcastle city centre, as they look to appoint a DTC, data driven eCommerce Manager, to support there on-going growth and operational success.
We’re looking for a results-oriented DTC Ecommerce & Trading Manager to lead and optimize my clients DTC eCommerce channels. This role is ideal for someone with a strong background in website management (especially Woo-commerce), digital merchandising, and online marketplace operations.
Key Responsibilities of the DTC eCommerce & Trading Manager:
Oversee the day-to-day management and performance of there WooCommerce website.
Implement updates, troubleshoot technical issues, and liaise with external developers
Optimize site architecture, navigation, and UX to drive conversion rates and AOV.
Develop and execute trading strategies based on analytics, seasonal trends, and performance data.
Manage product launches, merchandising schedules, and promotional campaigns.
Monitor sales, margin, and stock availability to ensure optimal product placement and inventory levels.
Manage product listings, pricing, and promotions on third-party platforms - TikTok and Amazon
Optimize product pages for SEO and conversion on marketplaces
Track performance, ensure compliance with platform guidelines, and implement strategies for growth.
Monitor site analytics, user behavior, and KPIs to inform decisions.
Use insights to drive ongoing improvements in conversion, customer journey, and profitability.
DTC eCommerce & Trading Manager:
~3–5 years of experience in eCommerce management, with a focus on DTC channels.
~ Hands-on experience managing Woo-commerce or similar eCommerce platforms.
~ Experience with tools like SEMrush, Hotjar, Klaviyo, or similar.
~ Proven track record of managing trading calendars, merchandising strategies, and online promotions.
~ Familiarity with online marketplaces (Amazon, TikTok) and their seller tools.
~ Proficient with Google Analytics, Excel, and eCommerce KPIs.
~ Strong understanding of UX/UI principles and conversion rate optimization.
~ Highly organized, analytical, and commercially minded.
Desirable
Basic knowledge of HTML/CSS or WordPress development.
Passion for DTC brands and digital commerce trends