A prestigious university in London is seeking an experienced Campus Customer Support Officer L2 to provide first and second line IT support. The successful candidate will deliver top-notch customer service and resolve IT issues with various hardware including PCs, Macs, and Unix workstations. Applicants should have proven experience in customer service and IT support, particularly within an ITIL-compliant organization. This position is permanently based onsite with occasional travel required. #J-18808-Ljbffr