Overview
Join to apply for the Veterinary Receptionist role at IVC Evidensia.
You will be the first point of contact for our clients and their pets. Your role will involve delivering outstanding customer service, managing appointments, and ensuring the smooth operation of our front desk. You will work closely with our veterinary team to provide an exceptional experience for our clients and their pets. This position is based mainly at our Holywood branch.
Responsibilities
* Warmly greet clients and their pets both in person and over the phone.
* Manage appointment scheduling, including booking, confirming, and rescheduling as needed.
* Answer phone calls, respond to emails, and process paperwork.
* Maintain accurate client and patient records and provide updates to clients regarding their pets\' care and treatment plans.
Working Hours
This full-time position requires 40 hours of work per week. Shifts are Monday - Friday, 8:30 am – 5:00 pm.
Join an Established Team
Rathgael Vets have been a cornerstone of the community, providing expert care with a focus on building lasting relationships with our clients and their pets.
Our team is made up of highly skilled veterinarians and dedicated support staff who are passionate about animal welfare. We offer a full spectrum of services, including preventive care, surgical procedures, and advanced diagnostics, all tailored to the specific needs of your pet. Our modern facility is equipped with the latest technology to ensure the highest standard of care.
What We’re Looking For
* The ideal candidate will excel in a team environment and be client focused.
* You should be adept at multitasking and have prior experience in a fast-paced setting, preferably within a veterinary context.
* Experience in managing sensitive and confidential information, meeting tight deadlines, and using IT systems is essential.
Because Our Employees Matter
* 6.6 Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100\'s of retailers
* Pension scheme
* Discounted staff pet care
* Salary: 12.21ph
Lifestyle & Role Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Health Care Provider
* Industries: Veterinary Services
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