We are looking for an experienced Practice Nurse to take on the lead/manager role here at Hathaway.
The post holder will berequired to work as a Practice Nurse, as well as promote health and manage long term conditions, with an interest in chronic disease management.
It is hoped that you would develop the skills of the nursing team through clinical supervision, appraisal, and mentoring. Undertake staff reviews, team meetings, and effective inductions.
Plan, direct, and deliver high-quality person-centred care, whilst promoting and maintaining high nursing standards. Collaborate with the other members of the wider surgery team and PCN. Participate actively in the development of the Surgery.
Ensure compliance within all clinical documentation.
Participate in the long-term planning of patient care; directing and developingstaff; collaborating with physicians and multidisciplinary professional staff;providing physical and psychological support for patients, friends, andfamilies.
Main duties of the job
Primary Responsibilities
Identifies patient service requirements byestablishing personal rapport with potential and actual patients andother persons in a position to understand service requirements.
Maintains nursing guidelines by writing and updatingpolicies and procedures.
Maintains nursing operations by initiating,coordinating, and enforcing program, operational, and personnel policiesand procedures.
Maintains nursing staff by recruiting, selecting,orienting, and training nurses and auxiliary staff.
Completes patient care requirements by schedulingand assigning nursing and staff.
Maintains nursing staff job results by coaching, counselling,and disciplining employees, planning, monitoring, and appraising job results.
Provides information to patients and health careteam by answering questions and requests
About us
Hathaway Medical Centre looks after around 16000 patients care. We are part of Chippenham, Corsham and Box PCN.
Weaim to provide our patients with the highest quality of healthcare and advicewithin the resources available to us.
Our patients will be treated with kindness,courtesy, and confidentiality at all times.
We are committed to continuingeducation and development for each member of the surgery team, and providea stimulating and rewarding environment in which to work.
Job responsibilities
Primary Responsibilities
* Identifies patient service requirements byestablishing personal rapport with potential and actual patients andother persons in a position to understand service requirements.
* Maintains nursing guidelines by writing and updatingpolicies and procedures.
* Maintains nursing operations by initiating,coordinating, and enforcing program, operational, and personnel policiesand procedures.
* Maintains nursing staff by recruiting, selecting,orienting, and training nurses and auxiliary staff.
* Completes patient care requirements by schedulingand assigning nursing and staff, following up on work results.
* Maintains nursing staff job results by coaching, counselling,and disciplining employees, planning, monitoring, and appraising job results.
* Establishes a compassionate environment byproviding emotional, psychological, and spiritual support to patients,friends, and families.
* Promotes patient's independence by establishingpatient care goals, teaching, and counselling patient, friends, andfamily and reinforcing their understanding of disease, medications, andself-care skills.
* Provides information to patients and health careteam by answering questions and requests.
* Resolves patient needs by utilizingmultidisciplinary team strategies.
* Maintains safe and clean working environment bydesigning and implementing procedures, rules, and regulations, callingfor assistance from other health care professionals.
* Protects patients and employees by developing andinterpreting infection-control policies and protocols, enforcingmedication administration, storage procedures, and controlled substanceregulations.
* Maintains patient confidence and protectsoperations by monitoring confidential information processing.
* Maintains documentation of patient care servicesby auditing patient and department records.
* Ensures operation of medical and administrativeequipment by verifying emergency equipment availability; completingpreventive maintenance requirements; following manufacturer'sinstructions; troubleshooting malfunctions; calling for repairs;maintaining equipment inventories; evaluating new equipment and techniques.
* Maintains nursing supplies inventory by studyingusage reports; identifying trends; anticipating needed supplies;approving requisitions and cost allocations.
* Maintains a cooperative relationship among healthcare teams by communicating information; responding to requests;building rapport; participating in team problem-solving methods.
* Contributes to team effort by accomplishingrelated results as needed
Secondary Responsibilities
Be competent with Microsoft Word, Excel, E-Mail, TPP SystemOne, Mjog, AccurX, QOF and Clarity Teamnet
Responding to emails and telephone calls whereappropriate.
Develop and maintain effective communications at alllevels throughout the surgery and outside agencies.
Dealing with general enquiries from members of staff,patients, and the public in a polite and helpful manner.
Train all staff in the use of the clinical softwareand applications we use
Be proactive with respect to personal andprofessional development and become fully conversant with new developmentsaffecting the role
Be compliant with personal development when trainingneeds have been identified in the surgery
Attend appropriate training courses and developknowledge and skills in relation to the post (the surgery is committed toproviding training and development opportunities for every employee)
Ensure confidentiality is always maintained
Exercise a duty of care for personal health andsafety at work and to other employees of the surgery.
Have an awareness and understanding of the surgeries Policiesand Procedures.
Undertake any other duties appropriate to the grade,required by the Managers
Be a professional role model
Be responsible for the leadership of the nurse teamas a team leader on a daily basis
Ensure the team members are fully aware of their rolesand responsibilities.
Undertake appraisals and reviews on a regular basis
Sign off Annual leave and ensure appropriate cover ofthe department is always maintained with the rota
Attend team leaders meetings and support other teamleaders in different departments within the surgery.
Be responsible for Apprentices in your team, teachingand ensuring they reach their training potential
Champion and lead quality improvement initiatives acrossyour immediate team
Person Specification
Qualifications
* Must be a qualified and registered healthcare professional with the NMC or other governing body.
* Certification in clinical governance
Experience
* Will have worked as a Nurse practitioner, Paramedic or RGN previously.
* Previous managerial experience
* Previous managerial experience within a multi discipline setting
Skills and personal qualities
* Excellent Communication and interpersonal skills
* Diplomacy and objectivity when dealing with patients
* Effective time management skill, including scheduling staff, shift patterns and arranging cover
* Flexible with excellent decision-making skills and the ability to multi-task effectively
* Leadership skills and the ability to provide support and guidance for team members.
* Excellent problem-solving skills
* Strong IT skills and knowledge of patient data management systems
* A commitment to patient focused care
* High professional standards
* Self -motivated, positive, and enthusiastic
* Team player
* Ability to prioritise own workload and work to tight deadlines when required
* Personal resilience: ability to cope with additional workloads to ensure the service continues and adaptable to changing demands.
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Flexibility to work outside of core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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