Scout is currently recruiting for a Sales support person to join our client’s business located on the outskirts of Stamford. This position is offering a good basic salary as well as 2 bonuses a year and commission. The Ideal person would have a good mix of Customer Service, Sales and Admin experience along with upselling or a background in Telesales.
This is a full-time permanent role. Working hours Monday to Friday 35 hours a week
Key Responsibilities
* Liaising with wholesalers for setting up customers on electronic ordering.
* Liaising with wholesaler sales personnel and customers regarding new installations and additional requirements
* Liaising with engineers, wholesalers and customers to agree installation dates
* Liaising with Hardware regarding equipment orders
* Generating invoices for equipment sales and new installations
* Use of direct debit software.
* Use of payment software to take card payments and add payments into our database.
* Providing assistance with data input where necessary
* Assist and support the sales team with leads.
* Update CRM on a daily basis, regarding sales leads, logging every conversation and action including updating the sales team.
* Weekly CRM reporting to Manager.
* Liaising and assisting Customer Services on fuel integration sign-up. Assist and liaise with Installation team surrounding fuel sign up.
* Advise customer enquiries on partner services and additional equipment, liaising with Customer Service and Hardware.
* Upselling equipment to existing customers.
* Responding to marketing campaigns with outbound sales calls to existing customers.
* To explain, promote and sell Local Loyalty to customers
* Sign-up to delivery of services and equipment for Local Loyalty
* On-line demo training