KEY DUTIES AND RESPONSIBILITIES INCLUDE:
* Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity, and performance.
* Responsible for the safe supervision of facilities and the health and safety of all facility users.
* Provide effective, preventative lifeguarding during all pool sessions.
* Carry out emergency action plans in case of accidents or injuries, including water rescues and first aid, in line with training.
* Maintain physical and lifesaving training to comply with current Health & Safety regulations and standards set by High Life Highland, participating in required training.
* Assist with and supervise the safe operation of water and land-based activities.
* Organise and lead activities and classes within the programme as required.
* Encourage safe and acceptable user behaviour.
* Ensure all equipment is maintained to safety and cleanliness standards and set out safely when needed.
* Liaise with other users and staff regarding day-to-day centre operations.
* Regularly update yourself on relevant written procedures.
* Report any suggested improvements to the centre manager or supervisor to enhance efficiency and effectiveness.
* Ensure the facility cleaning programme is completed to standard.
* Perform reception and cashier duties, including admissions and cash control.
* Deliver inductions in the Fitness Suite.
* Promote and sell High Life Memberships to potential customers.
* Provide high levels of customer care.
* Pursue ongoing professional development and contribute to continuous improvement at Dingwall Leisure Centre and High Life Highland.
* Attend and complete training, online or in person.
* Strive to reduce wastage and support environmental sustainability in all tasks.
* Support other areas of High Life Highland with projects, training, or cover during holidays or sickness, working cross-functionally.
* Work on a rota basis, including evenings, weekends, and bank holidays, with advance notice for leave requests.
* Perform tasks following High Life Highland policies and procedures, including GDPR, health and safety, and reporting concerns for corrective action.
#J-18808-Ljbffr