Job Description
Customer Service Coordinator\n\n📍 Near Towcester \n\n| Full-Time | Office-Based | \n\n£30,000\n\nAre you passionate about delivering outstanding customer service in a project-driven environment? Join a market leader in designing and installing innovative solutions across the UK.\n\nYou'll play a vital role in ensuring smooth service delivery, handling warranty and maintenance enquiries, and supporting project logistics from start to finish.\n\n🔧 Key Responsibilities\n\nProvide high-quality customer service via phone and email\nManage enquiries related to parts, warranty, inspections, and maintenance\nCoordinate service bookings, repairs, and delivery logistics\nProcess orders, invoices, and purchase orders\nLiaise with suppliers to chase quotes and costs\nMaintain accurate records and run regular reports\nSupport general office administration including calls, post, and consumables🎯 What We're Looking For\n\nPrevious customer service experience, ideally in construction, engineering, or technical support\nProfessional and confident telephone manner\nStrong organisational skills and ability to manage multiple priorities\nPositive, proactive attitude with a problem-solving mindset\nGood numeracy and IT skills (MS Office essential; CRM experience such as MS Dynamics is a plus)\...