Overview
Job Summary
This is a role with responsibilities of a GP Assistant (GPA) to support the effective functioning of General Practice within the Primary Care Network (PCN). The post holder will work under the supervision of GPs and the PCN team to assist with clinical and administrative tasks, and to proactively support patients, particularly those who are vulnerable or have complex needs, to navigate health and care services and improve their health outcomes.
Key Responsibilities
* Prepare patients for basic examinations in line with preventative screening and long-term condition (LTC) monitoring (e.g., measuring BP, pulse, height, weight).
* Perform simple clinical tasks following appropriate training (chaperoning).
* Update patient records and ensure coding accuracy using clinical systems (e.g., EMIS).
* Manage recall systems for chronic disease reviews, vaccinations and follow-up appointments.
* Act as a single point of contact for patients identified for proactive care coordination.
* Work closely with GPs, Social Prescribers, Pharmacists, Nurses, and other health professionals to ensure a joined-up care approach.
* Help patients to understand and manage their conditions and support them to set goals and take control of their health.
* Coordinate multidisciplinary team (MDT) meetings and ensure actions are followed up.
* Maintain and monitor personalised care and support plans.
* Identify and address gaps in care, ensuring patients attend reviews, screenings, and appointments.
* Support the delivery of national PCN DES specifications such as Enhanced Health in Care Homes, anticipatory care, and personalised care.
Key Working Relationships
* PCN Clinical Director(s)
* GPs and Practice Nurses
* Practice Management and Admin Teams
* Social Prescribing Link Workers
* Community and Mental Health Teams
* Voluntary and Third Sector Organisations
* Patients and their families/carers
Person Specification
Experience
Essential
* Experience working in health or social care
* Working with clinical systems (e.g. EMIS)
Desirable
* Experience in a general practice setting
* Multidisciplinary team working
Knowledge and Skills
Essential
* Strong organisational and communication skills
* IT literacy
* Ability to manage sensitive information confidentially
* Good written and verbal communication skills
Desirable
* Motivational interviewing
* Knowledge of long-term conditions
Qualifications
Essential
* Good general education
Desirable
* Care Navigation or Health Coaching qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer details
Employer Greenwich PCN Alliance
Address: Greenwich PCN Alliance Ltd, Memorial Hospital, London SE18 3RG
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