Overview
Marshall Motor Group is seeking an experienced Car Sales Manager to join our Jaguar Land Rover store in Oxford. Reporting to the Head of Business, you will lead the sales team in delivering excellent outcomes for customers. You oversee a team of Sales Executives selling New and Used Vehicle Sales. This role requires budgeting and forecasting experience.
Responsibilities
* Manage the Sales Executives.
* Motivate the team to deliver positive customer outcomes and achieve weekly sales targets on vehicles, finance and insurance products.
* Liaise with customers face-to-face and by phone/email; handle customer complaints efficiently and effectively.
* Promote vehicles and services offered in-store and online.
* Ensure excellent customer service that results in high customer satisfaction scores.
* Collate finance proposals in the best interests of the customer.
Requirements
* Previous experience as a sales manager within the automotive industry, with main dealership experience.
* Excellent relationship-building skills with internal and external stakeholders.
* Ability to lead and motivate a team to achieve quality and quantity goals.
* A calm and professional manner.
* A commitment to the Marshall Values of People, Customers, Integrity and Innovation.
Our policy is to employ the best qualified people and provide equal opportunity for advancement including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Benefits
Benefits: 25 days annual leave plus bank holidays, Employee Assistance Programme, Discounted Car Purchase Scheme & Colleague Car Benefit Offers, life assurance and pension scheme.
About Marshall Motor Group
Marshall Motor Group was established in 1909 by David Gregory Marshall and is now the UK's 7th largest motor retail group (AM100 11/24). We operate 130+ car, van, truck and bike franchise stores across the UK. Our vision is to be the UK's premier automotive retail group, with a people-centric culture and a commitment to retailing excellence. We are part of the Constellation Automotive Group, the largest vertically integrated digital used car marketplace in Europe.
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