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Online trading performance manager

Bracknell
Waitrose & Partners
Performance manager
Posted: 20h ago
Offer description

Talent Acquisition Professional - Tech and Financial Services

About The Role

This role focuses on driving online trade performance through analysis, planning, and strategic insight. Responsible for all online forecasts you will drive the financial planning process, leading on forecasting methodologies and data, and ensuring forecasts are robust, well communicated and considering external influences. Working with Online Marketing, fulfilment, and Commercial teams and using your commercial acumen and analytical skills, you will set the trade plans and priorities optimised for online to enable successful site trading through merchandising and campaigns. You will review and communicate online performance against our KPIs, identifying performance issues and opportunities, and communicating them to the wider team to respond to. With an Omni mindset, you will understand the nuances between performance across all channels and stores. You are a commercially astute and highly analytical individual, comfortable accessing complex data sets from multiple systems, analysing it, and providing recommendations, along with external benchmarks, to inform trade planning and campaigns, events, and propositions.

Responsibilities

* Analyse online performance and forecast accuracy across channels.
* Lead financial planning process, forecasting methodologies, and data management.
* Collaborate with Online Marketing, fulfilment, and Commercial teams to set trade plans and priorities for online trading.
* Monitor KPIs, identify performance issues and opportunities, and communicate findings to the wider team.
* Provide recommendations and external benchmarks to inform trade planning, campaigns, events, and propositions.

Essential Skills/Experience

* Online experience within retail
* Trade or marketing planning
* Experience with complex data sets and reporting (Tableau, Google Analytics, or Adobe Analytics)
* Ability to generate innovative insights from analysis and translate into actionable plans
* Commercial and sales forecasting and P&L ownership
* Strong analytical and business insight skills
* Highly numerate with Excel/Sheets
* Ability to influence across boundaries
* Strong stakeholder management skills including senior leadership
* Leadership and people development
* Understanding of online customer journeys and marketing

Desirable Skills/Experience

* Grocery retail experience
* SQL

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. We’re ruthlessly focused on being brilliant at retail and continue to innovate, adapt and diversify. We work to serve customers with price, quality and service in John Lewis and Waitrose.

As Partners we share ownership and rewards, contribute to our success, and strive to treat everyone with kindness and respect. We aim to create an environment where everyone can thrive and be themselves.

Important points to note

Some roles are subject to pre-employment vetting, which may include DBS checks. If required, you’ll be informed and provided with information about vetting during the recruitment process. DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles. Vacancies may close early if we see a high number of applicants. We support flexible working and discuss this with the hiring manager during interview.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Research, Analyst, and Information Technology
* Industries: Retail
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