NFP Corp
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About the role
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service.
This is a fully remote role allowing flexibility to work from home.
Overview of duties
1. To develop and maintain the relationship with existing customers and to target new customers from the marketplace by the effective marketing of current prospects
2. Establish and manage with each customer a renewal strategy in accordance with the companies' procedures/aims to maximise renewal success
3. Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given
4. To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards
Person Specification
Knowledge, skills and abilities:
5. High level interpersonal skills
6. Ability to build successful, mutually beneficial business relationships
7. Planning, organisational and time management skills
8. Experience in dealing with commercial business insurances programs
9. Knowledge of commercial products and insurance market
10. Proven track record of retention and integrated sales
11. Passion for customer services and professionalism
12. Proactive and able to prioritise and effectively manage own workload
Education and/or Experience
13. At least 5 years commercial insurance experience
14. Proven track record of retaining and organically growing a book of business
15. Driving license
Key Information
Hours: 35 hours
Location: South East
What you’ll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.
We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
Attractions - NFP
16. We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
17. Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
18. We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
19. We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
20. Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
NFP and You... Better Together!
NFP is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all of our employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.