Key Account Support Specialist
Cardiff
To £28k
An exciting opportunity has arisen to join a well established and growing organisation that provides specialist support services to leading national brands.
We are seeking a proactive and highly organised Account Manager Support professional to join a busy client services team. This position plays a key role in supporting customer accounts, coordinating operations, and ensuring clients receive an exceptional level of service at all times.
Working closely with internal departments, suppliers, and key customer contacts, you will help manage account activity, maintain smooth day to day operations, and contribute to ongoing service improvements.
Key Responsibilities
1. Support the management of client accounts and maintain strong working relationships
2. Coordinate communication between customers, suppliers, and internal teams
3. Respond promptly to enquiries and resolve issues efficiently
4. Monitor stock and ordering requirements to ensure continuity of supply
5. Assist with reporting, data analysis, and operational updates
6. Work collaboratively to identify process improvements and increase efficiency