Role: Internal Sales and Order Management Engineer – Leeds, UK. Join our fast‑growing industrial and renewables‑focused manufacturing company in Leeds.
Role Overview
As a vital member of our internal sales technical team, you will drive project support activities to meet high standards and fulfil customer expectations. You will manage supplier requests, costing, quoting, and order placement, working independently, collaborating effectively within the team, and taking direction from project managers as needed.
Responsibilities
- Quotation Management: Prepare, review, and finalize customer quotations to ensure they are accurate and timely. Follow up and review the quotation with the customer.
- Order Review: Collaborate with stakeholders from both the customer side and our sales or project management teams to ensure customer orders are consistent and complete.
- Order Processing: Efficiently handle the processing of customer orders.
- Technical Coordination: Liaise with factory and product/marketing teams to resolve any configuration or technical changes.
- Discount Application: Determine appropriate discount rates at the time of sale, if applicable.
- Transaction Quality: Address and resolve issues related to the quality of transactions to ensure customer satisfaction.
- Proposal Management: May have the authority to approve small bids and non‑bid proposals.
- Customer Support: Provide essential information to customers and general sales teams.
- Needs Analysis: Analyse the needs of end customers and support their decision‑making process.
- Lead Qualification: Investigate and qualify customer contacts and leads through data analysis or remote interactions.
- Administrative Support: Offer back‑office support for general administrative duties as needed.
Skills & Experience
- Mechanical Engineering Experience: Required to understand technical aspects of the products and solutions.
- SAP Experience: Beneficial but not required; full training is available.
- Salesforce Experience: Beneficial but not required; full training is available.
- Self‑Management: Ability to manage personal workload and prioritize tasks effectively.
Benefits
- A comprehensive training program to enhance your skills.
- A supportive and collaborative team environment.
- A chance to build a rewarding career with clear paths for progression.
Equal Opportunity Statement
Flender is an Equal Opportunity and Affine Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, or any protected characteristic under federal, state or local law.
