Ready to drive your career forward in the fast-paced world of agricultural machinery? We're seeking a proactive and detail-oriented Machinery Sales Support Administrator to join our dynamic team based at our Rosehill Head Office. Located in the heart of the UK's agricultural industry, this role offers an excellent opportunity to support a high-performing sales team and deliver innovative machinery solutions to farmers and contractors nationwide. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about delivering exceptional customer service, we want to hear from you!
About Us
Every day, we support rural and agricultural communities to succeed—whether it's improving herd health, increasing yields, or aiding land management. We provide the people, products, and services to help our customers reach their goals. At Carr's Billington, every role is vital to our shared success, and we welcome talent from diverse backgrounds across our retail, feed, machinery, fuel, and central support divisions.
Carr's Billington Agriculture is a subsidiary of The Billington Group, which also owns Criddle & Co., English Provender Company, and Billington Foods.
The Job
Your main responsibilities will include:
1. Providing exceptional support to the sales team to enhance productivity and sales performance.
2. Processing purchase orders, sales orders, invoices, credits, and related paperwork accurately and promptly.
3. Managing documents via internal storage and ensuring our website and records are up to date.
4. Handling UK and international goods paperwork, complying with company policies and legal requirements.
5. Collaborating with government bodies like Defra and shipping agents for machinery readiness and documentation such as PHYTO and BOL certificates.
6. Administering depot transfers for machinery movements.
7. Liaising with suppliers, finance companies, and logistics providers.
8. Working with internal teams to resolve customer and supplier queries.
9. Understanding supplier schemes, terms, and agreements.
10. Supporting aftersales teams to ensure a positive customer journey.
11. Managing customer, supplier, and sales team inquiries via phone and email.
12. Assisting the sales team with administrative tasks, including documentation and checks.
13. Supporting the integration of the new Technology Specialist role.
14. Adhering to company policies, including safety, health, environmental, and IT protocols.
Skills, Experience, and Qualities Required
Essential:
* Proficiency in Microsoft Windows.
* Excellent written communication skills.
* Strong interpersonal and negotiation skills.
* Confident, assertive, and proactive attitude.
* Ability to work independently and as part of a team, managing priorities effectively.
* Analytical mindset.
* Flexible and adaptable approach.
* Growth mindset and attention to detail.
Desirable:
* Experience with systems like Ibcos, Microsoft D365, CRM, Power BI, Culverdocs.
* Experience in the agricultural industry.
* Full UK driving license.
Benefits
As part of The Billington Group, we offer:
* Competitive salary with annual reviews.
* Minimum 25 days annual leave.
* Opportunity to work in a well-established, family-owned business focused on growth and innovation.
Additional Perks Include:
* Health Assured Employee Assistance Programme.
* Generous sick pay entitlement.
* Health Cash Plan for healthcare expenses.
* Staff discount at Country Stores.
* Cycle to work scheme.
* Flexible life assurance and critical illness cover.
* Exclusive savings and cashback offers via My Savings Hub.
* Salary sacrifice benefits, loans, and financial education tools.
* Company pension scheme after 3 months.
* Ongoing training and development opportunities.
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