Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full time : 37.5 hours per week, 12 month maternity cover
The Service Manager is responsible for the operational management of a portfolio of specialties within the Division, with accountability to the Directorate Manager. This involves the delivery of all operational performance targets, including access targets, Finance, HR and Quality standards within the designated portfolio of specialties.
The Service Manager, in partnership with specialty clinical and nursing leads and departmental leads, will ensure that activity and quality targets are achieved and will develop action plans to manage any variances, providing assurance to the Directorate Manager.
Main duties of the job
Working closely with the rest of the senior Directorate team, the Service Manager will assist the Directorate Manager in developing services and ensuring long term sustainability. The post holder will support the Directorate Manager in the production of the annual business plan for the Directorate, providing specific support in relation to the portfolio of services for which they are operationally responsible.
The post holder is responsible for staff and budgetary management within the portfolio of services and for ensuring that performance targets and strategic objectives are met, supporting the annual capacity and demand process in order to achieve national and local standards.
Working for our organisation
The Trust’s services are provided from three locations:
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