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Service coordinator

Newark
Permanent
Service coordinator
£30,000 a year
Posted: 12h ago
Offer description

Service Coordinator / Engineering Coordinator / Service Administrator Service Coordinator / Engineering Coordinator / Service Administrator required to join a global engineering manufacturer based in Tuxford. The Service Coordinator / Engineering Coordinator / Service Administrator shall be office-based in Tuxford, responsible for planning and scheduling the Field Service Engineers work, providing service support, assisting with stores inventory control, and liaising with customers and the engineering team. Full product training provided. The successful Service Coordinator / Engineering Coordinator / Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in, or a similar customer service role within engineering. Package £26,000£30,000 depending on experience Pension Additional Benefits Onsite Parking Bupa Healthcare 25 days holiday plus Bank Holidays Service Coordinator / Engineering Coordinator / Service Administrator Role Responsibilities Coordinate the work, assignments, and scheduling of the Service Engineers and the profitability of the Service Department. Contact customers over the phone to book work and plan for engineers. Assist in generating quotes for Chiller service repairs/maintenance agreements. Regular use of the company ERP system inputting orders, ordering parts, and scheduling field service work. Liaise with the OOH team Responsible for chasing spare parts orders, approving supplier invoices, booking goods in, and assisting with stores inventory control when required. Generate purchase orders and liaise with suppliers, including sourcing alternative suppliers for critical or delayed parts. Manage on-call rotas and coordinate annual leave for the Engineering team. Liaise with various engineering departments. Full training provided. Service Coordinator / Engineering Coordinator / Service Administrator Requirements Experience in coordinating, scheduling, service support, booking goods in, or similar customer service role within engineering. Ability to maintain strong professional relationships with existing and new customers. Proven experience as a Service Coordinator, Sales Coordinator, Service & Sales Coordinator, Technical Engineer, Sales Administrator, Inventory Controller, or similar. Experience using ERP systems Tavant, Oracle, SAP or similar would be advantageous. Good IT skills and proficiency with Microsoft Office.

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