Right across infrastructure, there's a requirement to not only maintain but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety, client and customer satisfaction, in a friendly, fun, and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, we enable the energy essential to support our lives. We provide end-to-end solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation.
This role will be within our Metering team. You'll join the leading provider of metering services in the UK energy retail sector, offering efficient and flexible services for gas, electricity, and water meters.
Our meter readers install, maintain, and manage meters to ensure accurate billing and monitor energy usage patterns.
What will you be doing?
As an engineer, you'll respond to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are functioning correctly. You will enjoy working independently, engaging with customers, and meeting new people.
Customer service is our top priority. You'll complete all jobs on time and explain the benefits and safe usage of their new smart meters to customers. You will install and remove smart meters (SMETS2) in customers' homes, typically doing around 5 jobs per day. There is an uncapped bonus for additional jobs completed.
You will travel around your area using your tablet to view your schedule, which is available up to 2 weeks in advance. Continuous training will be provided to develop your skills. 83% of our field management team have been promoted from technician roles, offering career longevity.
Health and safety are at the core of everything we do. Your onboarding will prepare you to be an ambassador for safety. Weekly meetings and support from field managers will ensure you are never alone. No day is the same, and you'll have many opportunities to excel.
What you'll bring
* Valid UK driving licence, held for at least 1 year with fewer than 6 points
* Experience installing gas and electric smart meters, with CCN1 / CMA1 / CMA3 and MET1, or an NVQ Level 2 in Smart Metering Dual Fuel
* Previous MOCOPA experience at a multi-rate level
Qualifications like REGT1, 3-phase, or registration on the EUSR portal are a plus but not required.
What's in it for you?
We offer a range of benefits, including:
* Matched or contributory pension scheme
* 24/7 online GP service
* Employee assistance program
* My Rewards portal with retail discounts
* Life assurance
* Cycle to work, salary finance, and give as you earn schemes
* Enhanced leave policies
* Reward and recognition schemes
This role also includes:
* £1000 Safety Bonus annually, paid semi-annually
* £1000 Attendance Bonus annually, paid semi-annually
* Uncapped productivity bonus
* Additional £1000 for qualified 3-phase or Medium Pressure
* Overtime at time and a half or double time on Sundays
* Opportunities for promotion, with 87% of field managers promoted from DF engineers
* Company van and fuel card
* Discretionary bonus scheme
* Referral bonuses
* Standby, overtime, and call-out pay
* 25 days holiday plus bank holidays, increasing with service
About us
We aim to be an employer of choice, supporting diverse talents and actively recruiting army veterans. Our values—responsibility, openness, teamwork, and ambition—guide our culture and operations. We invest in industry-recognized training and development programs for all levels of staff.
It's an exciting time to join M Group Energy. Please note that job adverts may close early; apply promptly. Successful candidates may undergo background checks and drug testing as part of the onboarding process.
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