Main area Administration Role Grade Band 3 Contract Permanent Hours Part time - 20 hours per week (5 hours a day over 4 days Monday - Thursday) Job ref 130-AC103-0625
Employer Swansea Bay University Health Board Employer type NHS Site Cimla Hospital Town Neath Salary £24,433 - £26,060 Per Annum Salary period Yearly Closing 23/06/2025 23:59
Administrator Officer
Band 3
Welcome toSwansea BayUniversity Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea BayUniversity Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
We are seeking a proactive and efficient Administrator to join the Facing the Challenge team at Swansea Bay University Health Board. This multi-disciplinary service provides specialist support to children and young people with learning disabilities who display behaviours that challenge, working in close partnership with families, schools, and professionals to promote positive outcomes and prevent placement breakdowns.
The successful candidate will play a key role in maintaining the smooth and effective running of the team’s operations. You will be responsible for managing your own workload, supporting project and business functions, and handling a wide range of administrative tasks including coordinating referrals, managing correspondence, organising video calls, and preparing key documents.
Strong IT and organisational skills are essential, as the role involves maintaining filing systems, processing data, and supporting information governance. You’ll also liaise professionally with colleagues, stakeholders, and the public, managing phone enquiries and welcoming visitors to the service.
In addition, you will support the team with tasks such as maintaining annual leave records, assisting with staff inductions, transcribing meeting minutes, and contributing to quality improvement initiatives. This is an excellent opportunity to join a compassionate, child-focused team and contribute to a service that makes a real difference to families across the region.
Main duties of the job
The post holder will provide comprehensive administrative support to the Facing the Challenge team, ensuring the smooth delivery of services. Key responsibilities include managing team diaries, arranging and supporting meetings, minute taking, drafting and sending correspondence, and ensuring all tasks are carried out in line with Health Board policies and procedures. Flexibility and the ability to adapt to changing service needs are essential. For full details, please refer to the Job Description and Person Specification.
Working for our organisation
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
The post holder will provide comprehensive administrative support to the Facing the Challenge team, ensuring the smooth delivery of services. Key responsibilities include managing team diaries, arranging and supporting meetings, minute taking, drafting and sending correspondence, and ensuring all tasks are carried out in line with Health Board policies and procedures. Flexibility and the ability to adapt to changing service needs are essential. For full details, please refer to the Job Description and Person Specification.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome
Person specification
Experience
* Demonstrate experience in an administrative role
* Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of record
* Experience of transcribing and minute taking
* Ability to work on own initiative and manage own workload and able to manage diaries and advanced keyboard skill
* Good written and verbal communication skills and problem solving and fact finding
* Keen to learn/develop skills
Qualifications & Knowledge
* Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Luke O'Connor Job title Team Manager Email address luke.o'connor@wales.nhs.uk Telephone number 01639683489 Additional information
Please contact Luke O'Connor at Luke.o'connor@wales.nhs.uk or on 07929343945
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